In 1981, a dispatcher in California created Telecommunicators Week to raise public awareness of the hard work and dedication of public safety telecommunicators. In 1991, Congress made a formal proclamation, and President Clinton signed it, designating the second full week in April as National Public Safety Telecommunicators Week. This year, we continue to honor this tradition, recognizing the crucial role of telecommunicators in our society during Public Safety Telecommunicators Week, which is April 14 – 20. The Fond du Lac County Communications Center is a Sheriff’s Office-run 911 center that serves all the communities in Fond du Lac County, including 18 fire departments, six ambulance services, 11 first responder groups, and 11 law enforcement agencies throughout the county. On average, the Fond du Lac County Communications Center receives over 517 administrative and emergency calls. “Dispatchers play a critical role in emergency services, acting as the vital link between those in need and the responders who can help,” Captain Eric Halbach said. “They handle emergency calls, assess the situation quickly and accurately, and dispatch the appropriate resources to the scene. Their ability to stay calm under pressure and make split-second decisions can make all the difference in life-threatening situations. They truly are the unsung heroes of emergency response,” said Halbach.
The Fond du Lac County Board, in recognition of the invaluable service provided by our Public Safety telecommunicators, has designated April 14 – 20 as Public Safety Telecommunicator’s Week. This is a testament to the tireless dedication and unwavering commitment of our telecommunicators to keeping our communities safe. We, at the Fond du Lac County Sheriff’s Office, extend our heartfelt thanks to our telecommunicators for their service.
