Jamie Roen, an SSM Health certified hemodialysis technician serving at the Beaver Dam Dialysis Center, has been named the newest recipient of the BEE (Be Exceptional Everyday) Award. Roen was nominated by a colleague, who wrote: “Patients diagnosed with end stage renal disease requiring hemodialysis treatments have a very difficult ‘new’ lifestyle to adjust to. They come to a clinic three days a week for several hours each treatment for the rest of their lives unless they receive a kidney transplant. It completely changes their day-to-day lives. Patients deal with a wide range of emotions and symptoms, including anger, frustration, fatigue and more. “In speaking with one of our patients, he commented that one specific hemodialysis tech ‘makes this all a little more bearable.’ He was very complimentary of all the staff, but singled out Jamie for going the ‘extra mile’ to make it ‘fun’ to come to the dialysis center, while being all business when she needs to be.” The BEE Award is specifically designed to recognize non-nursing staff members who demonstrate great teamwork and communication skills, collaboration, professionalism, exemplary service, and a commitment to excellence.
